隐私政策
GetiDog 团队(下称“我们”)重视你和狗狗的隐私。这份政策说明 GetiDog 会处理哪些信息、为什么处理、保存在哪里,以及你可以怎样管理这些信息。简单说:项圈和狗狗的数据只保存在你的手机上;只有在你使用会员和 AI 灯光设计师时,才会有少量信息发送到我们的服务器。我们不出售个人信息,不投放广告,也不跨 App 追踪你。
1. 只保存在你手机上的信息
下面这些信息只在你的手机和项圈之间通过蓝牙传输,保存在手机本地,不会上传到我们的服务器:
- 项圈数据:活动与行为(行走、奔跑、休息等)、健康趋势、电量、固件版本、灯光设置。项圈不录音,行为(包括吠叫)只在项圈上本地识别。
- 狗狗档案:名字、品种、体重、生日、性别。
- 遛狗轨迹:只在你连接项圈遛狗、且正在使用 App 时获取位置,用来在手机上画出轨迹;不在后台收集位置。
- 音乐律动:只在你打开“音乐律动”时使用麦克风,在手机上实时识别节拍;不录音、不保存、不上传。
卸载 App 即可删除这些本地数据。
2. 发送到我们服务器的信息
只有在你使用会员功能(例如 AI 灯光设计师、恢复购买)时,App 才会连接我们的服务器(api.getidog.com):
| 信息 | 用途 |
|---|---|
| 匿名账号 ID 与登录凭证(App 自动生成的随机编号;我们不收集你的姓名、邮箱或电话) | 识别你的会员状态和灯效库 |
| 订阅信息:商品、状态、到期时间、是否试用;交易号以加密形式保存 | 向 Apple / Google 核实购买、判断会员资格、处理续费和退款 |
| 你输入的灯效描述文字 | 交给 AI 生成灯效。我们的服务器不保存原文,只保存一个无法还原的摘要值,用于防止重复扣次数和缓存结果 |
| 生成的灯效(名称、颜色、动态参数) | 保存在你的“我的灯效”里,方便在不同手机上恢复 |
| 使用次数、生成耗费的 AI 用量 | 计算每月 / 每日次数和控制成本 |
| 技术日志:请求时间、接口、结果状态 | 排查故障、保障服务安全。日志不记录 IP 地址;IP 只在内存中短暂用于防止滥用(限流) |
付款由 Apple App Store 或 Google Play 处理,我们不会接触你的银行卡或支付账号信息。
3. 与第三方共享
我们只把完成服务所必需的信息交给以下服务商,并要求它们按各自的条款保护这些信息:
- Apple / Google:处理 App 内购买与订阅,并向我们确认购买状态。
- Anthropic(Claude):你输入的灯效描述会发送给 Anthropic 的 AI 服务来生成灯效。Anthropic 按其商业服务条款处理这些内容,不会用来训练模型,只在有限时间内保留用于安全审查。
- DigitalOcean:托管我们的服务器和数据库。
除法律法规要求外,我们不会向其他任何人出售、出租或提供你的信息。
4. 存储地点与保存期限
- 服务器位于中国大陆以外(DigitalOcean 云服务器)。使用会员功能即表示信息会传输到境外处理。
- 账号、订阅和灯效库在你使用期间保存;你要求删除后,我们会在 30 天内删除。数据库备份最多保留 14 天。
- 为满足财务和防滥用的需要,订阅与用量记录可能在法律允许的期限内保留。
5. 安全
App 与服务器之间全程使用 HTTPS 加密;交易号加密保存;服务器密钥只保存在服务器上;我们只收集完成功能所需的最少信息。
6. 你的权利
- 查询、更正或删除你在我们服务器上的数据:写信到 support@getidog.com,注明你的需求并附上购买凭证(Apple 发送的收据邮件),方便我们找到你的数据。
- 取消订阅:在 iPhone“设置 → Apple 账户 → 订阅”或 Google Play“付款和订阅”中管理。删除数据不会自动取消订阅。
- 撤回权限:随时可以在手机系统设置里关闭蓝牙、位置、麦克风权限,相关功能将停止工作,其他功能不受影响。
7. 儿童
GetiDog 不面向 13 周岁以下的儿童(中国大陆为 14 周岁以下),我们不会有意收集儿童的个人信息。如果你认为我们误收集了儿童信息,请联系我们删除。
8. 政策更新
如果这份政策有重要变化,我们会在本页更新并修改生效日期,必要时在 App 内提示。
9. 联系我们
GetiDog 团队 · support@getidog.com
Privacy Policy
The GetiDog team ("we") cares about your and your dog's privacy. In short: collar and dog data stay on your phone; only when you use membership features and the AI Light Designer is a small amount of information sent to our server. We do not sell personal information, show ads, or track you across apps.
1. Information that stays on your phone
The following travels only between your phone and the collar over Bluetooth and is stored locally. It is never uploaded to our servers:
- Collar data: activity and behavior (walking, running, resting, etc.), health trends, battery, firmware version, light settings. The collar never records audio; behaviors (including barking) are recognized on the collar itself.
- Dog profile: name, breed, weight, birthday, sex.
- Walk tracks: location is used only while you are using the app on a walk with the collar connected, to draw the track on your phone. Location is never collected in the background.
- Music Sync: the microphone is used only while Music Sync is on, to detect the beat on your phone in real time. Audio is never recorded, stored or uploaded.
Uninstalling the app deletes this local data.
2. Information sent to our server
The app connects to our server (api.getidog.com) only when you use membership features such as the AI Light Designer or Restore Purchases:
| Information | Purpose |
|---|---|
| Anonymous account ID and access token (a random ID created by the app; we do not collect your name, email or phone number) | Identify your membership and effect library |
| Subscription information: product, status, expiry, trial; transaction IDs are stored encrypted | Verify purchases with Apple / Google, determine eligibility, handle renewals and refunds |
| The light description you type | Sent to the AI to generate an effect. Our server does not store the original text, only a one-way hash used to avoid double counting and to cache results |
| Generated effects (name, colors, animation parameters) | Kept in "My Effects" so you can restore them on another phone |
| Usage counts and AI usage | Monthly / daily limits and cost control |
| Technical logs: time, endpoint, status | Troubleshooting and security. Logs do not contain IP addresses; IPs are held briefly in memory only for rate limiting |
Payments are processed by the Apple App Store or Google Play. We never receive your card or payment account details.
3. Service providers
- Apple / Google: in-app purchases and subscriptions, and confirming purchase status to us.
- Anthropic (Claude): the description you type is sent to Anthropic's AI service to generate the effect. Anthropic processes it under its commercial terms, does not use it to train models, and retains it only for a limited period for safety review.
- DigitalOcean: hosts our server and database.
Except where required by law, we do not sell, rent or share your information with anyone else.
4. Where and how long
- Our servers are located outside mainland China (DigitalOcean). Using membership features means information is transferred there for processing.
- Account, subscription and effect library data are kept while you use the service and deleted within 30 days of your request. Database backups are kept for up to 14 days.
- Subscription and usage records may be retained as permitted by law for accounting and abuse prevention.
5. Security
All traffic between the app and our server uses HTTPS; transaction IDs are encrypted at rest; server keys stay on the server; we collect only what each feature needs.
6. Your choices
- To access, correct or delete your server data, email support@getidog.com with your request and your purchase receipt (the receipt email from Apple) so we can locate your data.
- To cancel a subscription, use iPhone Settings → Apple Account → Subscriptions, or Google Play → Payments & subscriptions. Deleting data does not cancel a subscription.
- You can turn off Bluetooth, location or microphone access in system settings at any time; only the related feature stops working.
7. Children
GetiDog is not directed to children under 13 (under 14 in mainland China), and we do not knowingly collect their personal information. Contact us if you believe we have, and we will delete it.
8. Changes
We will post material changes on this page and update the effective date, and notify you in the app when appropriate.
9. Contact
GetiDog team · support@getidog.com